Streamline Your Marketing with Live Chat
Adding a human touch and real-time help, live chat offers a unique marketing opportunity. Every time it is used, consumers love it, sales increase, and revenues skyrocket.
Pop-up Message
Display pop-up messages on your website. Use text and profile images to standout. Create multiple pop-ups and automatically display them for specific use cases and situations.
- Multiple pop-ups
- Multilingual
- Automated pop-ups
Welcome Message
Send a welcome message the first time a user visits your website and opens the chat. Display it on page load or when the user opens the chat and creates multiple messages via automations.
- Multiple options
- Multilingual
- Multiple and automated messages
Follow-up message
Send a message requesting the user's email if no agents reply within 15 seconds. This feature can also be used if all agents are offline. Phone number and other fields are supported, too.
- Support for phone number and other fields
- Multilingual
Subscribe Message
Use live chat to increase your newsletter subscribers. Send messages to requesting user email addresses and setting up future confirmation emails. This feature integrates with major newsletter services.
- Integration with the major newsletter services
- Multilingual message and email
Newsletter Subscription
Push users farther down your funnel by subscribing them to your preferred newsletter service when they provide an email via live chat. Optionally, set a specific list and include the name of the user.
Automations and Triggers
Automations allow you to send messages, show pop-ups, customize the chat design, and more when specific conditions – set by you – are validated. Access more that 13 conditions and 5 automation types.
- Messages
- pop-ups
- Emails
Multi-Users Direct Message
Send direct chat messages, emails, and text messages to your users in real-time. Personalize every message with custom merge fields and automatically send notifications.
- Support for Emails
- SMS and Text Messages
- Send messages to several users
WooCommerce Integration
Do you have a WooCommerce shop? Use the WooCommerce integration to gain access to powerful automation marketing tools designed specifically for WooCommerce and WordPress.
Social Share
Send messages to customers and ask them to share their current pages on social networks and messaging apps like Facebook, Twitter and more. Increase your website traffic and social presence.
- Linked-in
- More services coming soon.
Proactive Chat
Have your agents reach out to online visitors before they start a chat. Agents can access the online users list from the admin area and invite any user to engage in a live chat interaction.
- Real-time online users list
- Send a message to online users
Rich Messages and Surveys
Agents can engage users with more than 10 rich messages and can combine them to create surveys. Agents can insert rich messages as strings of parameters directly in messages.
- 10+ rich message types
- Surveys
- Rich message as shortcode
- Custom rich messages
